AYKA is committed to protecting the privacy and confidentiality of all individuals and entities interacting with our platforms and establishments. This Privacy Policy explains how AYKA collects, processes, stores, and protects the personal and business data of our users including Alliance Partners, Healthcare Experts, Patients, and Third-Party Service Providers.
Compliance with DPDP, GDPR & HIPAA
AYKA adheres to India's DPDP Act 2023, European GDPR, and HIPAA regulations, ensuring:
- Consent-Based Data Processing: We collect personal data only with explicit user consent
- Right to Access, Correct & Erase Data: Users can request data access, correction, or deletion
- Data Security: Industry-standard encryption and access controls protect your data
- Data Breach Notification: Prompt reporting to authorities and affected users
Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, address, date of birth
- Franchise Information: Business details, territory preferences, investment capacity
- Technical Data: IP address, browser type, device information, usage analytics
- Communication Data: Enquiry forms, emails, phone calls, support tickets
How We Use Your Information
- Process franchise applications and verify eligibility
- Communicate about franchise opportunities and updates
- Provide customer support and respond to inquiries
- Improve our services and user experience
- Comply with legal obligations and prevent fraud
Data Security
We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect your data from unauthorized access, alteration, or disclosure.
Your Rights
You have the right to:
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal requirements)
- Withdraw consent for data processing
- Lodge a complaint with data protection authorities
Cookies
We use cookies and similar technologies to enhance user experience, analyze website traffic, and personalize content. You can control cookie preferences through your browser settings.
Contact Us
For privacy-related questions, data access requests, or concerns, please contact us:
Email: alliance@aykacare.in
Phone: +91 80774 16998